Thank you for choosing My Home, Art & Decor! We strive to provide a seamless shopping experience and are here to help if any issues arise with your order. Please read our return and refund policy carefully.

Damaged or Defective Items:

Reporting Damages: If your item arrives damaged due to transit, you may request a replacement or refund. Contact us within 5 days of delivery with photos showing the damage. This helps us process your claim quickly and efficiently.
Condition Requirements: To be eligible for a refund or replacement, items should be returned in their original packaging and condition, including any promotional items or gifts that were part of the original purchase.
Resolution: Once your claim is verified, we will arrange for a replacement to be shipped or a refund to be processed, based on your preference.

Non-Returnable Items:

Final Sale: Due to the nature of our products, all standard orders are considered final sale unless damaged in transit.
Custom Orders: We are not accepting custom orders at this time, but any future custom orders will be considered non-returnable and final sale.

Non-Returnable Items:

Approval: Upon receiving your return and inspecting the item, we will send an email to confirm approval or denial of your refund.
Processing Time: If approved, refunds are processed promptly to the original payment method. Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Shipping Costs for Returns:

• Customers are responsible for return shipping fees for any authorized returns unless the item was damaged in transit.

For further questions, please feel free to reach out to our customer service team. Our aim is to make every purchase a satisfying one.